How the Detroit Pistons Appreciate Fans Using Data Analytics with Chris Pittenturf

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My guest today, Chris Pittenturf, is a Senior Vice President of Information Technology and Analytics at the Detroit Pistons organization.

With nearly 20 years of IT experience, the last 12 leading data initiatives at Palace Sports & Entertainment, Chris Pittenturf has accumulated extensive knowledge in applying cutting edge technology to business objectives. In early 2012 he was tapped by new ownership to lead a newly formed department, Data & Analytics, which centralizes PS&E’s CRM, Market Research and Business Intelligence efforts.

Since that time Palace Sports & Entertainment has become an industry leader in applying a sophisticated CRM platform to sales and service operations, using market research to drive marketing decisions and assist with partnership sales, and leveraging analytics to make informed business decisions with an emphasis on real time information and mobility.

What You Will Learn from this Interview:

  • Lessons he has learned over 10+ years
  • How to listen to what customers say they want, in context and what their behaviors tell you they want
  • Importance of creating custom customer experiences
  • Decisions around Salesforce CRM, Data warehousing, using MicroStrategy as a BI platform
  • Data Decisions that support or contradict cognitive biases
  • Learn from past decisions he wishes he had made sooner

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Microsoft is Changing the IT Security Game

It’s going to be crucial for you and your team to learn Windows Admin Center (WAC) or your IT administrator’s skills will be irrelevant within 24 months!

As you move your infrastructure servers, PCs and Laptops toward Win10 and Server 2016/19 pay attention to the changing landscape.

In this short video you and your staff will learn about the following:

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Making Disease Optional with Microbiome Health + Abundance Thinking and High Performance Leadership: with Naveen Jain

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My guest this week is Naveen Jain, an entrepreneur and philanthropist, with a passion to solve the world’s biggest challenges with innovative technologies.

Naveen is also on the board of Singularity University, an interdisciplinary university with the mission to educate and inspire leaders to address humanity’s grand challenges through innovative technologies.

I recently met him at the Singularity University Global Summit and was impressed with his new venture, Viome. Viome is focused on disrupting healthcare with the goal of making illness elective by identifying microbial biomarkers that are predictive of chronic diseases and to adjust the microbial imbalance through personalized nutrition.

I invited Naveen to be on my podcast so he could share his vision for exponential technologies and talk about the entrepreneurial mindset you, as a leader, need to have in order to affect your business with innovative efforts.

You will like this episode for three reasons:
1. Naveen and I talk about cutting edge health and wellness
2. If you are an entrepreneur, you will like to be a fly on the wall to learn how a billionaire thinks
3. Learn about “possibility thinking” and how to take advantage of the innovation opportunities when they present themselves
Listen to the interview for Naveen’s insight on benefiting humanity and his philosophy on disrupting major industries.

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CIOs of the Future: How to Help Your CEO Grow the Business

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My guest this week is Chetan Raval, an accomplished Information Technology Leader and huge proponent of AI and automation. His broad areas of expertise include IT security, technology, regulatory affairs, business acumen, finance, and business processes. Throughout his career, Chetan has held various leadership positions with organizations including Mannatech Inc., Analysts International, Cap Gemini, Sony Corporation, and Systems Plus.

Chetan has a strong background in AI, and in the interview, we discuss his success in deploying chatbots and his obsession with automation. We also talk about how to leverage partners for proof-of-concepts, and different ways to find and develop expertise.

I think that one of the things that makes this interview unique is Chetan’s perspective on how an IT Leader can help his CEO grow the business. I believe this is the question that CIOs of the future should be constantly asking themselves.

I encourage you to listen to the interview with Chetan and hope you enjoy it as much as I did!

The items we cover in this interview are:

  • Hyper growth and slow down curve and the role of the CIO
  • Innovative ways to keep the business profitable
  • The power of experience plus technical knowledge of programming language
  • AI, machine learning, chatbots
  • Success in deploying chatbots
  • Using partners for proof-of-concept
  • Ways to find expertise (slack channels, partners,
  • Examples of Automation that saved human labor
  • Develop internal skills for Incentive Modelling and predictive analysis
  • How to partner with sales and marketing to provide deeper meaning for insight.

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Why Should CIOs Be a Part of the CIO Innovation Insider Professional Group?

My CIO Innovation Insider group events provoke an open, collaborative environment to facilitate interactive discussions surrounding current innovation challenges and issues CIOs are facing in the industry. These conversations accelerate innovation and transformation and are the catalyst for CIOs to help their businesses avoid disruption, develop efficiency, and share tactical and strategic ideas.

Caterina Luppi of the American Psychiatric Association shared her purpose for being part of this group and attending events on a regular basis.

Do you want to challenge your current way of thinking as a CIO? Attend my CIO Innovation Insider events to hear the latest innovation concepts that will push you over the top in your organization. My September events are rapidly approaching: first, in Washington, DC on Wednesday, September 12th; and the following week in Raleigh, NC on Tuesday, September 18th.

For more information follow the desired link, or email one of my Innovation Insider team members now: .